Refund Policy
All services will be provided to customers digitally via the internet within 1-7 days from the date of the order.
We offer a 30-day money-back guarantee on all new purchases. If you are dissatisfied with our work, we will issue a refund. Refunds are processed within 30 working days and credited either through direct deposit or credits to the client’s account.
Please review our Refund Policy carefully to understand our process and ensure the best service possible. While we strive to provide high-quality services that meet your business needs, refunds are at the discretion of our internal management, and we reserve the right to reject any refund request.
Refund Eligibility
30-Day Money-Back Guarantee: If you are not satisfied with our services, you are eligible for a refund within 30 days of the purchase. The refund will be processed in the original form of payment within 30 working days.
Non-Delivery of the Product: If you do not receive your product due to email delivery issues, please contact us within 30 days of the expected delivery. If no claim is made within this timeframe, the product will be considered delivered.
Download and Unzipping Issues: If you encounter problems downloading or unzipping the product, notify our Technical Support team. Claims must be made within 30 days. Failure to contact us may result in the claim being declined.
Major Defects: In the event of significant defects, you must report them to our Technical Support team. We will resolve the issue within 72 hours. If we cannot fix the issue within this timeframe, you are entitled to a full refund or a replacement product of similar value. You may be asked to provide access to your server to troubleshoot the problem.
Product Not-As-Described: If the product you receive is not as described, contact us within 30 days of delivery with clear evidence. Refunds will not be granted for complaints based on incorrect expectations.
Children’s Policy
Only individuals aged 18 or older are permitted to access our products. We do not collect personal information from children under 13. If you are aware of any child under 13 who has provided personal information, please contact us immediately so we can remove the data and cancel the order.
For more information or assistance, please contact our support team.